Adam Foale • June 5, 2023

5 Digital Marketing Trends of 2023

In an ever-changing digital landscape, sometimes it can feel like a daunting task to navigate the constant changes in trends and technologies within the realm of digital marketing. 

I’m sure that many working in digital marketing, wake up every morning wondering how they are going to stay ahead of the curve with what is happening on their feeds and what new tools that are available to them.


Despite the challenges, staying up to date with the latest trends and tools is easier than you might think, especially when you have a dependable marketing team actively seeking current and future advancements.

 

To assist you, we have developed a list of noteworthy suggestions of trends that are worth considering when creating your need digital marketing strategy:

1.    Artificial Intelligence is here to stay, but needs to be used correctly.


When speaking with clients about the future outlook of Artificial Intelligence being a part of their digital marketing strategies, many are hesitant and unsure about this technology, whilst others are optimistic. Some believe it has immense value for businesses and also being beneficial in improving our daily lives.

 

Artificial Intelligence for digital marketers provides new opportunities for reaching out to new and existing customers providing them with an enhanced customer experience, while also understanding consumer behaviour and preferences.


It's important to acknowledge that as AI progresses, ethical and privacy concerns arise. The European Union is closely monitoring these issues. However, as more policies and legislation are being put into place, it can help assure those who are currently unsure about this technology to understand artificial intelligence can be utilized for enhancing communication, not for monitoring it.



2.    Get your digital footprint in order.

 

Your "digital footprint" is everything findable on the internet about your business. Website, Google listing, Bing listing, social media channels, YouTube channel etc. It is anywhere your business can be found.


2023 is the year to get this sorted out! Review your content – your services, your offerings, make sure they are consistent across all platforms. Ensure they tell the story of your business well so that whenever anyone sees your business online – they know all about it right away.


This also includes photos and videos. Old and outdated photos and videos showing old products or services are likely turning potential customers away from your business, not turn them into customers!

 

 

3.    Sales and Marketing teams working together.


Considered the “secret to stronger brand building”, despite sales and marketing teams being traditionally considered separate entities. Recognizing the synergy between these departments can lead to more effective brand building.


While marketing teams focus on creating materials like social media content, brochures, advertisements, and websites, it is the sales team that actively engages with customers daily. Their invaluable insights into customer trends and purchasing patterns can greatly inform marketing strategies and help optimize customer acquisition efforts.



4.    User Generated Content (UGC) and Influencer Marketing.


In today's digital landscape, producing captivating digital media content that drives awareness, conversation, and engagement doesn't have to break the bank. Gone are the days of producing expensive high-quality television advertisements to promote your brand. With social media platforms like Instagram and TikTok leaning more towards short videos, anyone can produce content that can be seen by large audiences.


User-generated content (UGC) is an ever-increasing way to reach new audiences through customers creating original, brand-specific content for the brand rather than the brand simply pushing their content onto customers – at no cost to the brand! It comes in many forms, including images, videos, reviews, and testimonials.

 

Influencer Marketing plays a pivotal role in reaching new audiences by encouraging customers to relate their brand to someone social media famous. This type of content often resonates more authentically with audiences compared to overt brand advertising. By hiring an influencer to showcase your brand, businesses can establish a genuine connection with their target market and showcase new services or products.



5.    Social Media presence.

 

Something that is a key theme in modern digital marketing when it comes to engaging with customers is that users seek to interact with brands in a humanized way. Including Social Media campaigns in your digital marketing strategy can help to achieve personalized communication with customers. It can also make your brand exciting and relatable. You can also use tags and text on these posts to help potential customers to find your brand and boost brand engagement.

Additionally, social media can also help drive user interactions with your brand but also obtain user-generated information as well. You can add call-to-action messaging to get users to repost your content. Combining this with features like polls, questions, quizzes, and links, can influence positive customer opinions and experiences when interacting with your brand.


Summary


Embrace these digital marketing trends, harness their potential, and propel your strategies to new heights. Remember, staying ahead in our dynamic digital world is not only achievable but also essential for sustained success.

 

Mulcahy & Co Marketing are here to assist you in these services and more. Contact us today for a chat about your business marketing needs.

 

By Gavin Nash September 28, 2025
Be Discoverable. Be the Preferred Choice. In today’s digital landscape, visibility is everything—and selection follows discovery. 🔍 Search Engine Dominance Google commands over 90% of the global search market, while Bing holds approximately 5%. We can list your business across 25 reputable directories. Even if you don’t actively use them, Google crawls these platforms to assess your credibility and improve your ranking. We ensure consistency in your NAP (Name, Address, Phone) across all listings to maintain a strong local SEO score. 🌟 The Review-Driven Economy Consumers rely heavily on reviews to make decisions. Platforms like Google Reviews, TripAdvisor, Facebook, Trustpilot, RateMyAgent, and many others shape public perception and influence search rankings for your businesses visibility. Our Review Strategy: Encourage reviews from clients, suppliers, and colleagues. Integrate review requests into your email signature. Automate follow-ups post-transaction (e.g. via Zapier and Xero). Include review prompts in newsletters and direct outreach. Respond to every review using relevant keywords to boost SEO. Offer alternative review platforms for those without Google accounts (e.g., Trustpilot or TripAdvisor). Provide a private feedback channel to capture concerns before they become public. 📍 Google Business Profile Optimisation Regularly update your GMB profile with articles, images, and helpful tips to enhance engagement and visibility. 🔎 Local Search Exercise Search your industry in your area—e.g., “Plumbers in Footscray.” Who appears first? Who has the most reviews? These are the businesses most likely to be chosen. 💼 Our Packages We offer three tailored packages starting at $495/month—less than $6,000 annually—to help you attract and convert more leads. Our services include: Review generation and response management Your very own AI-powered website chatbot assistant trained on your businesses products and services Listing optimisation to improve visibility and conversion 📌 Final Thought This strategy complements—rather than replaces—your existing marketing efforts, including word of mouth, email campaigns, your website, social media and advertising. It works alongside them to ensure your business is not only found, but chosen more often. 
August 20, 2025
Business marketing is not just a tool to boost sales when times are slow—it’s an essential part of maintaining the health and visibility of your business.
Why Social Media  for your business matters more than ever
July 29, 2025
In today’s digital-first world, your social media presence often serves as the first impression of your brand. At Mulcahy & Co Marketing , we specialise in crafting compelling, high-quality content that elevates your brand’s voice, engages your audience, and drives real results. The Power of First Impressions Whether you're a startup, a growing business, or an established brand, your social media channels are often the first place potential clients, partners, or customers go to learn more about you. What they see in those first few seconds can make or break their decision to engage. A strong, professional social media presence builds credibility, trust, and recognition—while an inconsistent or outdated feed can do just the opposite. Why Professional Content Creation Matters Professional content creation goes beyond pretty pictures and trendy captions. It’s about strategy, consistency, and creativity , all aligned with your business goals. Here’s what sets our content creation services apart: Tailored Strategy: We don’t believe in one-size-fits-all. Our team takes time to understand your brand, audience, and objectives to build a content strategy that truly reflects your voice and values. Consistent Branding: From your visuals to your tone of voice, we ensure every post strengthens your brand identity and tells a cohesive story. High-Quality Visuals: With professional photography, video, and graphic design, we create scroll-stopping content that captures attention and builds engagement. Engaging Copywriting: We craft captions that not only resonate with your audience but also drive action—whether that’s a click, a comment, or a conversion. Staying Ahead in a Competitive Market Social media is fast-moving, and trends evolve constantly. With Mulcahy & Co on your side, you’ll never fall behind. We stay ahead of the curve, using the latest tools, trends, and insights to keep your content fresh, relevant, and impactful. Let’s Build Your Brand Together Whether you need a full-service content plan or support with specific campaigns, our team is here to make your brand stand out. At Mulcahy & Co Marketing, we help you turn followers into fans—and fans into customers. Ready to level up your social media presence? Get in touch today and let’s start creating content that connects.
More Posts